Everyone Deserves Financial Freedom. Help Them Find It.

WHAT WE DO 

Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis.  

WHO WE ARE 

The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they’ve earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances.  

JOIN THE CAUSE 

We are looking to grow our team with an Account Manager motivated to serve as a strong liaison between Tapcheck and its clients, ensuring client satisfaction. This position requires an individual who is able to provide insights on client-to-business interactions, improve client experience through support, and handle client concerns and requests. If you’re dedicated, ambitious, and share our mission to empower workforces with financial independence, Tapcheck is an excellent place to grow your career. 

Skills: 

• Passion to learn – Our product is constantly evolving so we need Account Managers that love to learn and are naturally inquisitive  
• Obsessed about their customers – A will to please! Our employers are embarking in uncharted territory and we are here to walk them through every step.  
• Organized – Key to success in managing 50+ clients simultaneously is keeping HubSpot deals organized, properly categorized, complete notes and documented. We are a stickler for detail!  
• Personable – A key to a great relationship is a personal touch and for Account Managers to be excellent at create rapport. We are looking for long term relationships built of consistency and trust.  
• Sales minded – Although this is not a sales position, Account Managers have to be able to easily overcome objections that can prevent a client from moving forward with implementation. Since we deal with a lot of integrations, Account Managers need to be quick thinkers and problem solvers 

Primary Duties:  

• Manage a portfolio of accounts after implementation to boost employee engagement   
• Informing current clients/accounts of other services and actions that may lead to greater success   
• Resolve conflicts and provide solutions to customers in a timely manner   
• Build credibility and trust by understanding and addressing client inquiries via phone and email   
• Schedule necessary meeting and training sessions to educate clients   
• Cultivating and maintaining strong relationships within assigned accounts and ensuring high levels of client satisfaction   

Requirements: 

• Bachelor’s degree in business administration or related field  
• Experience managing 50+ accounts in a fast-paced environment 
• Ability to manage relationships with C-suite executives  
• Strong communication skills (written, verbal, presentation) 
• Client success experience (3 years)  
• Sales experience (3 years)  

Work Location:   

• This role is temporarily remote due to COVID-19  
• Our permanent office is located in Tarzana, CA 91356 

 Offerings: 

• Competitive base 
• Paid Time Off 
• Health Insurance 
• Dental Insurance 
• Vision Insurance 
• 401K Match 

Equal Employment Opportunity Policy 

Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

WHAT WE DO 

Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis.  

WHO WE ARE 

The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they’ve earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances.  

JOIN THE CAUSE 

We are looking to grow our team with Business Development Professionals motivated to create B2B leads by sharing the ultimate wellness benefit with companies across the U.S. If you’re dedicated, ambitious, and share our mission to empower workforces with financial independence, Tapcheck is an excellent place to grow your career. 

Primary Responsibilities: 

• Leading our outbound lead generation and engaging prospective clients through daily call and referral activities 
• Understand the client’s challenges and business needs and present Tapcheck relevant solutions 
• Develop and maintain a thorough knowledge of Tapcheck’s products and services, along with pricing and payment plans 
• Partner with cross-functional account management and integration teams to refine messaging and opportunity handoff 
• Represent the company well by providing an excellent client experience 
• Identify pain points and align activities with the sales stages 
• Qualify leads through marketing campaigns as sales opportunities 

Requirements:  

• 3+ years of experience in B2B sales 

• Self-starter with an entrepreneurial work ethic 
• Sales professionals with exceptional prospecting skills 
• Proven track record of exceeding sales quotas 
• Excellent interpersonal, verbal, and written communication skills 
• Demonstrated ability to thrive in a fast-paced, high-energy environment 
• Bachelor’s Degree in Business 
• Microsoft Office (2 years) 
• Experience with CRM software 

Offerings: 

• Competitive base 
• Uncapped commissions 
• Paid Time Off 
• Health Insurance 
• Dental Insurance 
• Vision Insurance 
• 401K Match 

Equal Employment Opportunity Policy 

Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

WHAT WE DO

Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis.

WHO WE ARE

The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they’ve earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances.

JOIN THE CAUSE

We are looking for a customer-oriented Client Support Specialist. The best Client Support Specialists are genuinely excited to help customers, patient, empathetic, and passionately communicative. They put themselves in their customers’ shoes and advocate for them when necessary. Our Client Support Specialist acts as a liaison, provides product/services information and resolves any emerging problems that our customer accounts might face with accuracy and efficiency.

Responsibilities

· Manage and organize a portion of all inbound tickets from clients and internal team members

· Build credibility and trust by understanding and addressing client inquiries via phone, ticketing & email

· Respond to customer questions in a timely, professional and accurate manner

· Highly motivated and Customer-centric goal oriented to provide the best experience for the client

· Serve as the primary point of contact and escalation across various ticket types

· Drive forward critical customer support metrics such as first response time, full resolution time, CSAT, and driving product adoption of users

· Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate, fostering collaboration within the Tapcheck team and across customers

· Provide clients guidance on HR and Payroll best practices

· Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our payroll implementation processes

· Analyze data supplied by clients and account managers for accuracy and completion so that it can be updated into the Tapcheck programs.

· Manage workflow in a fast-paced environment by ensuring all deadlines are met

Skills

· Experience processing and interpreting payroll

· Experience working within a Customer Support platform such as Zendesk and SalesForce is a plus

· Organizational and tracking skills

· Strong analytical skills

· Strong communication skills (written, verbal, presentation)

· Attention to detail and accuracy

· Multi-task

· Verbal and written communication skills

· Organizational skills

· Problem analysis and solving skills

· High level of interpersonal and customer service skills

· Team-orientation

· Sense of urgency

Qualifications

· Bachelor’s degree in Business Administration/Accounting or related field

· Prior payroll or accounting experience (3 years)

· Experience working within a Customer Support platform such as Zendesk and SalesForce is a plus

Offerings:

· Competitive base

· Paid Time Off

· Health Insurance

· Dental Insurance

· Vision Insurance

· 401K Match

Equal Employment Opportunity Policy

Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

WHAT WE DO 

Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis.  

WHO WE ARE 

The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they’ve earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances.  

Prerequisites and Responsibilities:

· You are an entrepreneur embodied and a demand gen ninja

· You are a true builder that can roll up their sleeves to get the job done, and an emotionally intelligent leader that inspires each member of their team to exceed their own expectations for themselves

· Deep understanding in all strategies applicable to B2B, B2B2C, B2C marketing

· Oversee, optimize, and scale our demand generation strategy to generate a robust pipeline focusing on the development of Qualifies Leads, Marketing Qualified Leads (MQLs), and Sales Qualified Leads (SQLs), and most importantly, converting those leads into qualified demo.

· Develop and execute inbound and outbound marketing strategies and activities, supporting sales pipeline and demand generation objectives. This will include email marketing, paid media, search, and more.

· Map buyer’s journey by audience, define KPIs, and continually refine process

· A hacker’s mentality. You obsess over finding novel ways to efficiently scale every program—even when conventional wisdom says you’re wrong.

· Accelerate conversion of warm & inactive prospects. You’ll work closely with our acquisition team to maximize conversion of inbound prospects and our warm database. There will be significant overlap between these efforts and cross sell.

· Constantly innovate and push the envelope, moving beyond typical B2B marketing playbooks to unlock scale and ROI.

· Lead a team of demand generation focused headcount

· Partner cross-functionally to implement new marketing programs, keep stakeholders informed, and ensure ongoing efficiency (internal company emails, departmental newsletters, client email alerts, audience newsletters, case studies, gated content for the website)

Qualifications and Skills:

● 5-7+ years of direct demand gen experience

● Analytical mindset with ability to track and report on leading campaign performance metrics as well as lagging revenue attribution, revenue influence and ROI.

● Experience with CRM (Salesforce.com) and marketing automation systems.

● Experience with Google Analytics, Adwords, and additional Martech tools

● Proven ability to manage multiple projects, programs and priorities in a fast paced, dynamic environment.

● Highly organized, great attention to detail and deadline driven

● Self-starter, self-motivated and a team player

● Excellent interpersonal skills, writing skills and the ability to work effectively with people at all levels

Equal Employment Opportunity Policy 

Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

WHAT WE DO

Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis.

WHO WE ARE

The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they’ve earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances.

JOIN THE CAUSE

We are looking to grow our team with a Technical Business Analyst motivated to support our Product team and share the ultimate wellness benefit with organizations across the U.S. If you’re dedicated, ambitious, and share our mission to empower workforces with financial independence, Tapcheck is an excellent place to grow your career.

Responsibilities:

· Gather requirements for New Integrations into payroll and HR systems

· Work with clients and vendors to eliminate roadblocks and clarify requirements

· Work closely with the development teams to answer questions related to production issues

· Setting up and managing FTP space for various Clients and Vendors

Skills:

· Organized, detail-oriented, self-starter with an ability to work with minimal guidance, prioritize work and multi-task in a fast-paced environment

· Exhibits strong soft skills typically required in a Business Analyst role, including – active listening, communicating complex information, issues, and potential solutions.

· Has strong problem-solving / analytical skills and techniques

· Strong written and verbal communication skills

Qualifications:

· Prior experience with Payroll and Timeclock integrations

· Knowledge and experience working on API’s, postman collections and mapping(s) documents

· Ability to triage and address production tickets and formulate an action plan for closure

· Experience interacting with QA and development teams

· Experience collaborating with cross-functional teams Account Managers, Implementation Teams, Stakeholders, etc.)

· Prior experience with Agile methodologies

· Familiar with JIRA & Confluence and DevOps

· FinTech experience preferrable

Questions to Filter Candidates:

· Bachelor’s Degree or equivalent working experience

· Experience reading and interpreting API documentation

· Professional experience in business analysis or IT consultancy

· Strong organizational and communication abilities, including presentation skills

· Prioritize and execute multiple tasks simultaneously

How many years of experience do you have as a Technical Business Analyst?

Do you have experience reading and interpreting API documentation?

Offerings:

· Competitive compensation

· Paid Time Off

· Health Insurance

· Dental Insurance

· Vision Insurance

· 401K Match

Equal Employment Opportunity Policy

Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

WHAT WE DO

Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis.

WHO WE ARE

The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they’ve earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances.

JOIN THE CAUSE

We are looking to grow our team with a Technical Business Analyst motivated to support our Product team and share the ultimate wellness benefit with organizations across the U.S. If you’re dedicated, ambitious, and share our mission to empower workforces with financial independence, Tapcheck is an excellent place to grow your career.

Responsibilities:

· Gather requirements for New Integrations into payroll and HR systems

· Work with clients and vendors to eliminate roadblocks and clarify requirements

· Work closely with the development teams to answer questions related to production issues

· Setting up and managing FTP space for various Clients and Vendors

Skills:

· Organized, detail-oriented, self-starter with an ability to work with minimal guidance, prioritize work and multi-task in a fast-paced environment

· Exhibits strong soft skills typically required in a Business Analyst role, including – active listening, communicating complex information, issues, and potential solutions.

· Has strong problem-solving / analytical skills and techniques

· Strong written and verbal communication skills

Qualifications:

· Prior experience with Payroll and Timeclock integrations

· Knowledge and experience working on API’s, postman collections and mapping(s) documents

· Ability to triage and address production tickets and formulate an action plan for closure

· Experience interacting with QA and development teams

· Experience collaborating with cross-functional teams Account Managers, Implementation Teams, Stakeholders, etc.)

· Prior experience with Agile methodologies

· Familiar with JIRA & Confluence and DevOps

· FinTech experience preferrable

Questions to Filter Candidates:

· Bachelor’s Degree or equivalent working experience

· Experience reading and interpreting API documentation

· Professional experience in business analysis or IT consultancy

· Strong organizational and communication abilities, including presentation skills

· Prioritize and execute multiple tasks simultaneously

How many years of experience do you have as a Technical Business Analyst?

Do you have experience reading and interpreting API documentation?

Offerings:

· Competitive compensation

· Paid Time Off

· Health Insurance

· Dental Insurance

· Vision Insurance

· 401K Match

Equal Employment Opportunity Policy

Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

WHAT WE DO  

Tapcheck is a digital platform offering an easy way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis. 

WHO WE ARE  

The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they’ve earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances.   

JOIN THE CAUSE  

We are looking to grow our team with a Senior Product Manager that will own Tapcheck’s Integration team. We are a fast growing start-up with big ambitions and multiple new product lines under development. We are looking for subject matter experts with product skills that are passionate, dedicated, ambitious, and share our mission to empower workforces with financial independence. 

Primary Responsibilities  

• Own Tapcheck’s integration product vertical. Be the subject matter expert and visionary for Tapcheck’s Payroll and Timeclock Integrations. 
• Communicate your vision, status of initiatives and metrics across the organization 

• Push new product initiatives that can be leveraged both within Tapcheck’s Integrations team and other product teams who’s functionality relies on Tapcheck’s Integration platform 
• Optimize Tapcheck’s Integrations, data and processes that integrate with hundreds of partner systems 
• Scale the product and team as Tapcheck grows 
• Create product requirements, make a business case, iterate on feedback 

Requirements 

• Experience closely collaborating with engineers, designers, and partners  
• 5+ years product management experience, building and shipping high-quality products 
• A customer-centric mindset, a designer to understand and learn everything about our customers 
• Passion for financial products and improving people’s financial lives 

• Not required but ideally experience in one of the following verticals 

• Earned wage access 
• Payroll systems 
• Timeclock systems 
• API platforms 

Offerings:  

• Competitive compensation  
• Paid Time Off  
• Health Insurance  

• Dental Insurance  
• Vision Insurance  
• 401K Match  

 Equal Employment Opportunity Policy  

Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  

WHAT WE DO  

Tapcheck is a digital platform offering an easy way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis. 

WHO WE ARE  

The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they’ve earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances.   

JOIN THE CAUSE  

We are looking to grow our team with a Senior Product Manager that will own Tapcheck’s Employer Experience initiatives. Tapcheck is a B2B2C company that has thousands of employers using our product. We are now at a place where we are hitting scale and are looking to enhance the experience employers have from onboarding a 50 person startup to optimizing the experience for a 5000 person enterprise with entities throughout the US. We are looking for subject matter experts with product skills that are passionate, dedicated, ambitious, and share our mission to empower workforces with financial independence. 

Primary Responsibilities  

• Own Tapcheck’s employer experience product vertical. This touches external employer tools, internal onboarding processes and working with Tapcheck’s partners to build APIs to automate.  
• Understand our employer’s use cases deeply and empathize, transform that into your vision 

• Communicate the status of initiatives and metrics across the organization 
• Partner closely with Sales, account managers, implementations and engineering to create optimal processes and tools.  
• Create product requirements, make a business case, iterate on feedback 

Requirements 

• Experience closely collaborating with engineers, designers, and partners  
• 5+ years product management experience, building and shipping high-quality products 
• A customer-centric mindset, a designer to understand and learn everything about our customers 
• Passion for financial products and improving people’s financial lives 
• Not required but ideally experience in one of the following verticals 

• Earned wage access 
• Payroll systems 
• Timeclock systems 
• API platforms 

Offerings:  

• Competitive compensation  
• Paid Time Off  
• Health Insurance  
• Dental Insurance  

• Vision Insurance  
• 401K Match  

Equal Employment Opportunity Policy  

Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  

WHAT WE DO

Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis.

WHO WE ARE

The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they’ve earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances.

JOIN THE CAUSE

We are looking to grow our team with a Technical Business Analyst motivated to support our Product team and share the ultimate wellness benefit with organizations across the U.S. If you’re dedicated, ambitious, and share our mission to empower workforces with financial independence, Tapcheck is an excellent place to grow your career.

Responsibilities:

· Gather requirements for New Integrations into payroll and HR systems

· Work with clients and vendors to eliminate roadblocks and clarify requirements

· Work closely with the development teams to answer questions related to production issues

· Setting up and managing FTP space for various Clients and Vendors

Skills:

· Organized, detail-oriented, self-starter with an ability to work with minimal guidance, prioritize work and multi-task in a fast-paced environment

· Exhibits strong soft skills typically required in a Business Analyst role, including – active listening, communicating complex information, issues, and potential solutions.

· Has strong problem-solving / analytical skills and techniques

· Strong written and verbal communication skills

Qualifications:

· Prior experience with Payroll and Timeclock integrations

· Knowledge and experience working on API’s, postman collections and mapping(s) documents

· Ability to triage and address production tickets and formulate an action plan for closure

· Experience interacting with QA and development teams

· Experience collaborating with cross-functional teams Account Managers, Implementation Teams, Stakeholders, etc.)

· Prior experience with Agile methodologies

· Familiar with JIRA & Confluence and DevOps

· FinTech experience preferrable

Questions to Filter Candidates:

· Bachelor’s Degree or equivalent working experience

· Experience reading and interpreting API documentation

· Professional experience in business analysis or IT consultancy

· Strong organizational and communication abilities, including presentation skills

· Prioritize and execute multiple tasks simultaneously

How many years of experience do you have as a Technical Business Analyst?

Do you have experience reading and interpreting API documentation?

Offerings:

· Competitive compensation

· Paid Time Off

· Health Insurance

· Dental Insurance

· Vision Insurance

· 401K Match

Equal Employment Opportunity Policy

Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.