Stonebriar Auto Services, a Jiffy Lube franchisee, operates 100 locations across the United States, from large cities in Texas to small towns in Wisconsin. With more than 800 employees, they faced a wide range of workforce needs when it came to payday.
The Challenge: Turnover in a Competitive Industry
The auto maintenance industry is no stranger to high turnover. For Stonebriar, employees often left for small pay differences or more flexible benefits. Technicians who were underbanked faced another challenge: receiving paper checks every two weeks and paying fees at check-cashing services.
Others struggled to wait until payday to cover routine expenses like rent or car payments, turning basic bills into financial emergencies.
The Solution: Tapcheck Earned Wage Access
Stonebriar turned to Tapcheck to give employees access to their earned wages on demand.
“I told Tapcheck that if they integrated with isolved, it's a done deal. I'm coming over. And sure enough, the team built the integration and we got everything up and running. I wanted it to be as hands-off as possible and I can say I'm happy with how everything has been.”
— Alan Barrington, Head of HR, Stonebriar Auto Services
Tapcheck’s integration with isolved made payroll seamless and hands-off, delivering the flexibility employees wanted without creating extra work for HR.
The Results: Strong Retention and Adoption
Tapcheck delivered measurable business impact for Stonebriar:
- 58% of employees hired in March 2024 who used Tapcheck remained with the company, compared to 12% who did not register
- $2.6 million in total transfers funded
- 43% employee registration rate
- 82% of users transferred funds in the last 30 days
Alan at Stonebriar also found Tapcheck to be one of the few no-cost benefits that delivered meaningful results.
“A recruiting or retention tool in today's world is a very valuable thing to have. And everything else, benefits or insurance or discounts, will cost the business money. This doesn't. It's one of the few valuable, no-cost to business benefits I've found.”
At a Glance: Stonebriar + Tapcheck
Why It Matters
Tapcheck helped Stonebriar address financial stress among its employees and build retention in a high-turnover industry. Alan realized employees could handle expenses like rent, car payments, and unexpected bills without turning to costly alternatives.
“Things came up, so just having Tapcheck as an option has helped a lot of people.”
FAQ
Q: Does earned wage access really improve retention?
A: Yes. When employees can access their earned wages, they are less likely to leave for a competitor that does not offer the benefit. Employers that add Tapcheck often see measurable improvements in retention.
Q: Will offering Tapcheck disrupt my payroll process?
A: No. Tapcheck integrates with 300+ payroll and timekeeping systems, keeping everything accurate and seamless without creating extra manual work for payroll teams.
Q: What kind of adoption rates can I expect?
A: Employers typically see strong employee adoption. Most workers use Tapcheck at least once per month, and many rely on it regularly to manage expenses between paychecks.
Q: Is there a cost to employers?
A: Tapcheck is free for employers. There are no setup fees, no ongoing costs, and no impact to your cash flow.
Q: How do employees access their wages?
A: Employees download the Tapcheck app and can transfer a safe portion of their earned wages instantly or the next day. Each transfer is itemized on their pay stub for full transparency.
Want to see how Tapcheck can help you stay competitive? Schedule a free demo.
