Vertex Consulting Group Gets Retention Lift Through EWA
“Just go for it. It doesn’t cost you anything, and it makes a huge difference for employees living paycheck to paycheck. It’s a great asset for any facility.”
The Mission for Vertex
The team at Vertex seeks to provide exceptional and compassionate care to their residents, promoting their physical, emotional, and social well-being. Their highly skilled and dedicated team of healthcare professionals helps to enhance the quality of life for their residents by delivering personalized care, fostering independence, and promoting a sense of belonging within their community.
Vertex Consulting Group
25
Nursing Homes/Long Term Care
HostedTime
3,100
The Problem Facing Long Term Care Teams
Vertex Consulting Group, a leading operator of long-term care facilities in the Eastern and Southeastern U.S., faces a constant challenge: hiring and retaining frontline staff in a high-turnover, low-wage industry. With 3,100 employees across 25 nursing homes, they needed a solution that could help reduce financial stress for workers -- many of whom live paycheck to paycheck -- and provide a competitive edge in recruiting.
“In our industry, we don’t have the highest paid employees. The number one benefit they’re looking for is on-demand pay.” - Aaron Shapiro, Payroll Director for Vertex Consulting Group
Prior to Tapcheck, payroll advances were managed manually and often requested after the payroll cycle had ended, placing extra burden on administrative teams.
How Vertex Found a Solution
Vertex turned to Tapcheck to offer employees on-demand access to their earned wages. With a quick and seamless integration into HostedTime, Tapcheck enabled Vertex to roll out the benefit with minimal effort and no cost to the business.
“It’s a no-brainer. Everything comes over correctly—deductions, payroll data. It’s a great benefit we can offer our employees.”
The setup was straightforward, even for new locations. Implementation typically took just a few days, and ongoing admin time is minimal.
“It takes maybe 10–15 minutes a week to reconcile. That’s it.”
Powerful Results
Since launching Tapcheck, Vertex has seen meaningful employee adoption and engagement:
💸 $14 million in total transfers funded
📈 60% higher than average registration rate
🔁 78% of users transfer at least once per month
📉 26% increase in retention among active Tapcheck users
“Our employees love it. I don’t get any complaints—just positive feedback.”
Why Tapcheck Works for Vertex
Zero cost to the business
Fast, simple setup, especially helpful during facility acquisitions
Minimal admin lift through quick weekly reconciliations
Improved retention and happier staff
Strong customer support from the Tapcheck team
“It’s become a standard in our industry now. If you want to retain employees, you need to offer on-demand pay.”
Advice to Other Employers
“Just go for it. It doesn’t cost you anything, and it makes a huge difference for employees living paycheck to paycheck. It’s a great asset for any facility.”
Ready to support your team’s financial and mental well-being?
Learn how Tapcheck’s earned wage access solution helps businesses reduce turnover, increase engagement, and foster healthier, more resilient teams. Schedule a demo or contact us to learn more.
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