Vertex Consulting Group Gets Retention Lift Through EWA

The Problem Facing Long Term Care Teams

Vertex Consulting Group, a leading operator of long-term care facilities in the Eastern and Southeastern U.S., faces a constant challenge: hiring and retaining frontline staff in a high-turnover, low-wage industry. With 3,100 employees across 25 nursing homes, they needed a solution that could help reduce financial stress for workers -- many of whom live paycheck to paycheck -- and provide a competitive edge in recruiting.

“In our industry, we don’t have the highest paid employees. The number one benefit they’re looking for is on-demand pay.” - Aaron Shapiro, Payroll Director for Vertex Consulting Group

Prior to Tapcheck, payroll advances were managed manually and often requested after the payroll cycle had ended, placing extra burden on administrative teams.

How Vertex Found a Solution

Vertex turned to Tapcheck to offer employees on-demand access to their earned wages. With a quick and seamless integration into HostedTime, Tapcheck enabled Vertex to roll out the benefit with minimal effort and no cost to the business.

“It’s a no-brainer. Everything comes over correctly—deductions, payroll data. It’s a great benefit we can offer our employees.”

The setup was straightforward, even for new locations. Implementation typically took just a few days, and ongoing admin time is minimal.

“It takes maybe 10–15 minutes a week to reconcile. That’s it.”

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Powerful Results

Since launching Tapcheck, Vertex has seen meaningful employee adoption and engagement:

💸 $14 million in total transfers funded

📈 60% higher than average registration rate

🔁 78% of users transfer at least once per month

📉 26% increase in retention among active Tapcheck users

“Our employees love it. I don’t get any complaints—just positive feedback.”

Why Tapcheck Works for Vertex

Zero cost to the business

Fast, simple setup, especially helpful during facility acquisitions

Minimal admin lift through quick weekly reconciliations

Improved retention and happier staff

Strong customer support from the Tapcheck team

“It’s become a standard in our industry now. If you want to retain employees, you need to offer on-demand pay.”

Advice to Other Employers

“Just go for it. It doesn’t cost you anything, and it makes a huge difference for employees living paycheck to paycheck. It’s a great asset for any facility.”

Ready to support your team’s financial and mental well-being?

Learn how Tapcheck’s earned wage access solution helps businesses reduce turnover, increase engagement, and foster healthier, more resilient teams. Schedule a demo or contact us to learn more.

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