How EWA helps employee retention

How can earned wage access improve retention? Short answer: by making it easier to control payday, employees feel better and stick around longer.

Improving employee retention with earned wage access

How can earned wage access improve employee retention and drive ROI for my business? Thinking about earned wage access in ROI terms can feel a bit misleading, since EWA programs are free to the employer and thus don't need heavy investment from the get-go.

However, that doesn't mean there's no return. The key to answering "what's my ROI" is driven primarily by reviewing the improvements to retention, hiring, and turnover that come from implementing an EWA provider. Let's take a look at some of the ROI-driving components of an EWA initiative.

1. Lower turnover costs. When employees are able to access their earned wages, they're more likely to stay with their employer and less likely to leave for another role. That helps businesses save on recruiting costs.

2. Faster hiring & improved acceptance rates.
Studies have shown that the majority of workers in America want access to their wages as they earn them, rather than waiting two weeks for payday. Advertising on-demand pay helps shorten hiring cycles.

3. Better attendance & productivity. Providing your employees with instant access to pay helps them cover emergencies and make ends meet, reducing the likelihood of callouts and improving workload balancing across your team.

4. Reduced payroll admin burden. Give your team access to pay advances as they need them, without adding payroll complexities or requiring manual runs.

See what retention improvements could save you

Let's start by giving you an idea of what an earned wage access program can save you in turnover costs. Drop your business details down below and see how much you can save.

Business Metrics

EWA Configuration

Zero Implementation Cost

EWA is provided at no cost to employers - employees pay a small fee only when they use the service.

Expected Turnover Reduction 25%
5% (Conservative) 25% (Industry Average) 50% (Optimistic)
Employee Adoption Rate 50%
20% 50% 100%

Methodology

ROI calculations are based on turnover cost reductions from improved employee financial wellness. Tapcheck analysis found EWA can reduce turnover by 13-27% on average.

Enter Your Business Metrics

Fill in the business metrics above to see your potential ROI from earned wage access

While this calculation is meant to be illustrative and not a guarantee, it's easy to see how even small boosts in registration and usage can start driving retention improvements for the business after adding earned wage access.

Let's look at some of the common retention levers businesses can expect to improve upon after adding EWA.
ROI Lever Without EWA With Tapcheck EWA
Turnover Costs High — $4K–$14K per exit Lower — higher retention, fewer backfills
Hiring & Offers Slow time-to-fill, high offer declines Faster hiring, fewer declines
Absenteeism Frequent call-offs, higher overtime costs Fewer missed shifts, steadier coverage
Payroll Admin Manual advances, HR time lost Self-serve advances, HR time saved
Likely, all of these ROI levers already map directly to metrics that the HR and finance departments are already tracking.

Now, let's explore exactly how an earned wage access program can help improve employee retention and overall productivity.

Gains in employee retention metrics

The costs associated with turnover, like recruiting, training, and lost productivity can add up quickly, especially in industries with high churn like hospitality, healthcare, and restaurants. Each departure drains resources and creates ripple effects across operations.

Let's look at the average replacement costs by industry and see how much employers may save when retention improves with Tapcheck.

Industry Avg. Cost to Replace One Employee Retention Gain (Client) Avg. Potential Savings per 100 Employees
Hospitality $5,864 49% (Skilled nursing) $287K
Healthcare $21,514 85% (Staffing agency) $880K
Restaurants $5,864 2.5x lift (QSR franchise) $875K–$1.25M

EWA reduces voluntary turnover by helping employees weather financial stress. Every percentage point of retention gained translates into thousands in avoided replacement costs, one of the clearest ways to show the ROI of earned wage access. Dive deeper into some of the success stories mentioned here.

How can earned wage access help employee satisfaction?

Today’s workforce expects pay flexibility, especially younger employees. According to Harris Poll data, a whopping 83% of U.S. workers ages 18–44 believe they should have access to earned wages daily.

Similarly, ERE.net reports 61% of Gen Z workers say they want their employer to offer earned wage access. Together, these findings show that pay flexibility has shifted from a nice-to-have perk to a must-have benefit in the eyes of today’s workforce.

Research shows that 81% of workers would choose a job with on-demand pay over one without it, making EWA a powerful differentiator in competitive labor markets.

83%
of Gen Z workers expect their pay to be available after a shift
Source: Kansas City Fed
81%
of workers would rather take a job that offers instant pay
Source: Kansas City Fed
61%
of workers want their current employer to offer on-demand pay
Source: ERE.net
Employers that fail to meet this expectation risk higher offer declines and slower hiring. On the other hand, companies that highlight earned wage access in their benefits package often gain a recruiting edge.

By signaling pay flexibility upfront, employers not only attract more candidates but also improve their chances of faster role acceptance. The recruiting advantages of offering EWA show up in measurable ways: roles filled faster during peak seasons, reduced offer declines by positioning EWA as a differentiator, and a gained a recruiting edge in competitive labor markets.

That means lower time-to-fill and lower cost-per-hire, two core drivers of HR ROI.

How does earned wage access improve employee retention?

Imagine you're an hourly-wage employee. Perhaps you work just the one job and generally earn enough to cover expenses in a standard month. But what happens when your car needs a new alternator and can't get you to work and back?

If you have savings to absorb the cost, or payday just hit, maybe you can weather the storm. Maybe you have an alternate mode of transportation like a public bus or bike. Maybe you have family you can lean on. Maybe, maybe, maybe.

The reality is millions of Americans don't have the cash on hand to absorb an emergency expense like that.  

Not having instant access to pay means small expenses become big problems. But when employees do have on-demand access to pay, they can take control of small expenses like that without having to make drastic changes.

Can earned wage access boost productivity and focus at work?

57%
of employees say financial stress is the biggest stressor in their lives

APA’s Stress in America report shows that money is a top stressor for U.S. adults, especially for younger workers. That stress follows them to work in the form of distraction, disengagement, and exits.

When employees can handle bills responsibly with Tapcheck, they bring more focus and energy to the job. The ROI comes through improved productivity, better customer interactions, and higher manager satisfaction.

Earned wage access also helps the employers on the other side of the equation stay productive and avoid unnecessary work.

How? Traditional payroll advances, while helpful for employees, are costly to manage. They require HR involvement, manual calculations, and recovery on the next paycheck. With Tapcheck, employees can self-serve through the app while employers maintain full visibility into employee transfers. That means payroll teams can spend less time handling exceptions and more time keeping processes running smoothly.

The ROI here is time back to focus on strategic HR and payroll initiatives, not transactional requests.

How can employers measure improvements in retention and employee engagement?

To prove the impact of an earned wage access program on retention and engagement, start by creating a simple scorecard for your business to keep track of improvements in core performance metrics.

Below, you'll find several sample "scorecards" to help give you ideas on what business metrics to track when implementing EWA. These can include retention rates, employee morale (as measured by productivity), talent management (time to hire, absenteeism) and overall employee experience.

Turnover Reduction

Compare 30-, 60-, 90-day retention of EWA users vs. non-users.

  • 30-day retention: --%
  • 60-day retention: --%
  • 90-day retention: --%

Hiring Efficiency

Track time-to-fill, offer declines, and acceptance rates.

  • Time-to-fill: -- days
  • Offer declines: --%
  • Acceptance rate: --%

Absenteeism

Compare call-offs and missed shifts before and after EWA.

  • Call-offs: --
  • Missed shifts: --

Productivity

Measure manager ratings, customer satisfaction, and output metrics.

  • Manager ratings: --/5
  • Customer satisfaction: --%
  • Output metrics: --

Payroll Efficiency

Track manual advances avoided and HR time saved.

  • Manual advances avoided: --
  • HR time saved: -- hrs/month

These can be tracked monthly, quarterly, or annually to give a business a better feel for their turnover and retention tools. Workplace loyalty can be difficult to cultivate and harder to keep, but easy-add benefits like earned wage access can help reverse any negative trend without adding overhead costs or time.

How earned wage access helps workers and managers

Earned wage access isn’t a soft benefit. It’s a sound strategy to curb employee turnover. Employers who adopt Tapcheck see fewer exits, lower replacement costs, better attendance, and stronger hiring. And when an organization has a strong employee retention program in place, they're likely to see boosts in job satisfaction, company culture, and even professional growth. That's because fewer callouts means staff won't always have to pick up slack and can focus on their own work.

In competitive industries where every dollar and every shift matters, the employee retention rate is a critical metric. Offering competitive compensation helps, but in a tight job market, additional benefits like earned wage access can help organizations curb involuntary turnover and give their employees better opportunities.

“Ever since I got Tapcheck, I'm on top of all of my bills and have never been late. It gives me a sense of security that I will be OK.”

— Shift employee, Planet Fitness

How earned wage access supports professional growth

Financial stability isn't just about making ends meet—it's the foundation for personal and professional development. When employees have better control over their finances through earned wage access, they gain more than just cash flow flexibility; they unlock the ability to invest in themselves and their careers.

The Connection Between Financial Control and Professional Development
Employees who struggle with financial stress often find themselves trapped in a reactive cycle—constantly putting out fires rather than planning for the future. Earned wage access breaks this cycle by giving workers the tools to make sound financial decisions. With access to their earned wages when they need them, employees can:

- Budget more effectively by aligning income with expenses in real-time, rather than stretching paychecks across two-week periods
- Avoid costly financial pitfalls like payday loans, overdraft fees, and credit card debt that drain resources and mental energy
- Build emergency savings gradually, creating a financial buffer that reduces stress and anxiety

Removing Barriers to Personal Improvement
When employees aren't consumed by financial worries, they have the mental bandwidth and actual resources to focus on growth opportunities. Better financial control through earned wage access removes tangible barriers to professional development.

Investing in Skills and Education: With improved budgeting capabilities, employees can more confidently allocate funds toward professional certifications, online courses, or industry conferences. They're no longer choosing between paying bills and paying for that certification course that could advance their career.

Improved Focus and Productivity: Financial stress is one of the biggest workplace distractions. Employees who have mastered their finances through tools like earned wage access can dedicate their full attention to their work, leading to better performance and opening doors for promotions and advancement.

Career Mobility: Sound financial decisions enabled by wage access create stability that allows employees to be strategic about career moves. Instead of jumping to any job that pays slightly more out of desperation, they can thoughtfully pursue opportunities that align with their long-term career goals.

The Ripple Effect of Financial Wellness
The benefits extend beyond individual employees. Organizations that provide earned wage access often see improved workplace morale, higher engagement, and stronger retention of talented employees who feel supported in their growth journey. When your workforce isn't just surviving but thriving financially, they bring their best selves to work—and they're more likely to grow with your company rather than seeking opportunities elsewhere.

Earned wage access isn't just a retention tool; it's a catalyst for creating a workforce that's financially empowered, professionally ambitious, and personally invested in their success and yours.

Frequently Asked Questions

1. What is employee retention and why does it matter for my workplace?
Employee retention refers to an organization's ability to keep talented employees over time and reduce turnover. It matters because high turnover costs companies thousands of dollars per employee in recruiting, hiring, and training expenses, while also disrupting team productivity and morale. Strong retention means you're maintaining institutional knowledge and building a stable, experienced workforce.

2. What are the most effective employee retention strategies for reducing high turnover?
The most effective employee retention strategies include offering competitive compensation, providing clear career development paths, fostering positive workplace culture, recognizing employee contributions, and offering flexible benefits. Financial wellness programs like on-demand pay have also emerged as powerful retention tools, helping employees manage cash flow stress without waiting for traditional payday cycles.

3. How does financial stress contribute to high turnover rates?
Financial stress is a leading cause of employee distraction and dissatisfaction in the workplace. When talented employees struggle with unexpected expenses or cash flow gaps, they may seek higher-paying jobs or take on additional work elsewhere. Studies show that financially stressed employees are more likely to leave their positions, making financial wellness a critical component of retention strategies.

4. What retention tools can help companies keep talented employees?
Modern retention tools include employee engagement platforms, performance management systems, learning and development programs, recognition software, and financial wellness solutions. On-demand pay platforms like Tapcheck give employees access to their earned wages before payday, reducing financial stress and demonstrating that employers care about their financial wellbeing—a key factor in retention.

5. How quickly can employee retention strategies impact high turnover?
While building a strong retention culture takes time, certain strategies can show impact within months. Financial wellness tools and improved communication can provide immediate relief, while career development programs and workplace culture improvements typically show measurable results within 6-12 months. The key is implementing multiple employee retention strategies simultaneously for compound effects.

6. What role does workplace culture play in retaining talented employees?
Workplace culture is one of the strongest predictors of retention. Talented employees want to work in environments where they feel valued, respected, and supported. A positive workplace culture that prioritizes employee wellbeing, offers growth opportunities, and provides practical retention tools creates an environment where employees choose to stay long-term rather than seeking opportunities elsewhere.

7. How can small businesses with limited budgets implement effective retention strategies?
Small businesses can combat high turnover without breaking the bank by focusing on low-cost, high-impact retention tools: flexible scheduling, public recognition programs, career mentorship, transparent communication, and financial wellness benefits like earned wage access. These employee retention strategies demonstrate investment in your team's success and wellbeing, helping you compete for talented employees even against larger competitors.

Benefits
Payroll
Human Resources
Financial Wellness
Business